Terms & Conditions
These Terms & Conditions ("Terms") govern your use of the AI Interview and AI Brand Exam platform (the "Platform") operated by BRG Marketing Sdn. Bhd. (1483951-A) ("BRG", "we", "us") and developed by NAX (THEBRG Enterprise, SSM: 003120480-W). By starting a session, you confirm that you have read, understood and agree to these Terms and our Privacy Policy.
1. Use of the Platform
The Platform is provided for job applicants invited or applying to BRG, and for live hosts and staff taking brand assessments. You must be at least 18 years old, or have consent from a parent or guardian, to use the Platform.
2. Accuracy and honesty
- All information and documents you provide must be true, accurate and your own.
- You must personally attend and complete every session without help from any other person.
- Use of scripts, notes, AI tools, impersonation or outside coaching is strictly prohibited.
Any false information or misconduct may lead to disqualification, cancellation of results or termination of any offer or engagement, even after it has been made.
3. Recording and monitoring
Each session is a single, continuous recorded attempt. By proceeding, you consent to the capture and review of your camera video, microphone audio, answers and integrity signals such as tab changes, face presence and screen activity. Repeated or serious violations may end the session automatically and be reported to HR.
4. Device and connection
You may use a computer, tablet or mobile phone with a working camera, microphone and stable internet connection, using an up-to-date browser. You are responsible for granting camera and microphone permissions and for taking the session in a quiet, well-lit, private place. BRG is not responsible for sessions affected by your device, network or environment, although we may, at our discretion, allow a new attempt.
5. Interviews, exams and retakes
- Each invitation link is personal and must not be shared.
- Each brand exam covers one brand per session. Retakes are limited and may only be allowed in a later period.
- Abandoned or incomplete sessions may be assessed on the answers already given.
6. Results and decisions
AI scores and feedback support, but do not replace, the judgement of BRG. All hiring, placement and assessment decisions are made at BRG's sole discretion. Taking an interview or exam, or receiving a reference code or result, does not create any offer, contract or employment relationship.
7. Acceptable use
You must not copy, record, share or publish the questions or content of any session; attempt to bypass monitoring; or interfere with, overload, reverse engineer or gain unauthorised access to the Platform.
8. Intellectual property
All software, questions, scenarios, scoring methods, designs and content on the Platform belong to BRG and NAX and are protected by law. No rights are granted to you other than to use the Platform as intended.
9. Availability
We aim to keep the Platform available and reliable, but do not guarantee uninterrupted or error-free service. We may update, suspend or change features at any time.
10. Limitation of liability
The Platform is provided "as is". To the fullest extent permitted by Malaysian law, BRG and NAX are not liable for any indirect, incidental or consequential loss, or for loss arising from technical failures beyond our reasonable control.
11. Changes to these Terms
We may revise these Terms at any time. The version published on this page at the time of your session applies.
12. Governing law
These Terms are governed by the laws of Malaysia, and any dispute shall be subject to the exclusive jurisdiction of the courts of Malaysia.
13. Contact
For questions about these Terms, contact BRG Marketing Sdn. Bhd. at hr@brgmarketing.com.my.