BRG Marketing Sdn. Bhd.
Last updated · October 2026

Privacy Policy

This Privacy Policy explains how BRG Marketing Sdn. Bhd. (1483951-A) ("BRG", "we", "us", "our"), together with its technology partner NAX (THEBRG Enterprise, SSM: 003120480-W), collects, uses, stores and protects your personal data when you use the AI Interview and AI Brand Exam platform (the "Platform"). This Policy is issued in accordance with the Personal Data Protection Act 2010 of Malaysia ("PDPA").

1. Personal data we collect

  • Identity and contact details — full name, email address, phone number, date of birth, gender, nationality and location.
  • Career information — education, work experience, social or professional profiles, expected salary, availability and motivation.
  • Documents — resumes and supporting files you upload (PDF, DOC, DOCX or photos), which may be compressed for storage.
  • Session media — camera video, microphone audio and still images captured during an interview or exam.
  • Assessment data — your answers, transcripts, AI-generated scores, feedback and hiring or exam outcomes.
  • Integrity signals — tab or window changes, face presence, camera covering, multiple displays and similar events.
  • Technical data — device and browser type, IP address, connection quality and error logs.

2. Purposes of processing

  • To assess your suitability for employment, or your brand and product knowledge as a live host.
  • To generate transcripts, scores and reports to support decisions by our HR and management team.
  • To protect the fairness and integrity of each session and to prevent fraud or impersonation.
  • To contact you about your application, schedule follow-up interviews and share results.
  • To maintain, secure and improve the Platform, and to meet legal and regulatory obligations.

3. Automated assessment

The Platform uses artificial intelligence to transcribe and evaluate your responses against a structured rubric. AI results are a decision-support tool only. Final hiring and assessment decisions are made by authorised BRG personnel, and you may request a human review of your result by contacting us.

4. Disclosure of personal data

We do not sell or rent your personal data. Data is accessible only to authorised BRG HR and management staff and to NAX for technical support, on a strict need-to-know basis. We may use trusted service providers for cloud hosting, email delivery, AI processing and secure backup, who are bound to protect your data. We may also disclose data where required by law or a competent authority.

5. Storage, security and transfer

Your data is stored on secure managed cloud infrastructure with encryption in transit and at rest, access controls and multi-factor authentication for staff. Reports and recordings may be backed up to secure company storage. Some service providers may process data outside Malaysia; where this occurs, we take reasonable steps to ensure comparable protection as required by the PDPA.

6. Retention

We retain application and assessment records for as long as necessary for recruitment, staff training, audit and legal purposes, generally up to 24 months after your last session, after which they are deleted or anonymised unless a longer period is required by law.

7. Your rights

  • Request access to, or a copy of, the personal data we hold about you.
  • Request correction of data that is inaccurate, incomplete or outdated.
  • Withdraw consent or request limitation of processing, subject to legal and contractual limits.
  • Request deletion of your data where it is no longer needed.

Withdrawing consent may mean we are unable to continue processing your application or assessment. We will respond to requests within 21 days as required by the PDPA. A reasonable fee may apply to data access requests.

8. Obligatory and voluntary data

Fields marked as required, camera and microphone access are necessary to complete a session. If you do not provide them, we may be unable to assess your application.

9. Changes to this Policy

We may update this Policy from time to time. The latest version will always be published on this page with the updated date shown above.

10. Contact us

For privacy questions, requests or complaints, contact BRG Marketing Sdn. Bhd. at hr@brgmarketing.com.my.

In the event of any inconsistency between the English and Bahasa Malaysia versions of this Policy, the English version shall prevail.